Due to Level 3 Restrictions, we are treating dental emergencies only

To read about the current restrictions visit our news article Dental visits during Lockdown 6.0 in Victoria.

As advised by the Australian Dental Association (ADA), and State Government health authorities, we are implementing Level 3 Restrictions. This guidance outlines that dentists should only perform dental treatments that do not generate aerosols, or where treatment generating aerosols are limited. 

Effectively we have transitioned to the management of dental emergency patients. All routine examinations and procedures are suspended until further notice. 

We will continue with our usual high standard of infection control with the addition of protocols to reduce risks to offer safe emergency care to our patients and our local Oakleigh community. 

Our dental services during the coronavirus (COVID-19) pandemic are limited to:

  • Management of acute dental pain, e.g. endodontic treatment under rubber dam, or extraction.
  • Management of significantly damaged upper front teeth (e.g. due to trauma) with the restorative procedure provided under rubber dam. 
  • Soft tissue pathology, e.g. ulcers. 
  • Management of complex medically compromised patients with dental concerns which may compromise systemic disease. 
  • Management of those at a higher risk of rapid progression of dental disease due to socioeconomic or cultural factors. 

We are available by phone.

We will provide over the phone service to give advice and assistance with dental issues. 

We are available for virtual dental appointments (Tele-Consultations) via Zoom online conferencing.

You can make a virtual dental appointment during the coronavirus pandemic using Zoom Video Conferencing. Dr Ron Patel is offering services to his patients and anyone in need. 

We also hope to support our ongoing orthodontic patients in this manner. 

Why have the ADA suggested that Melbourne dentists only treat emergencies? 

Primarily, maintaining the provision of emergency and urgent dental care will allow us to continue to provide high-quality care for our patients. In turn, this alleviates the burden that dental emergencies would place on hospital emergency departments. 

Treatments should include management of conditions that are likely to require emergency care if left untreated. It is vital that if you are unsure about this that you call us to consult what sort of conditions may be considered an emergency.   

The key focus is on reducing aerosol-generating procedures, which may play a role in the spread of the virus. Reducing patient treatment also acts as a social distancing measure to further minimise the spread of COVID-19. 

There is also a requirement to manage supplies of personal protective equipment (PPE) in an environment in which these supplies are scarce. If the situation persists, we may be required to provide our protective equipment to hospitals and other healthcare facilities to manage COVID-19 patients. 

Thank you

Like yourselves, we have all been surprised by how quickly this situation has escalated. We apologise for any inconvenience that may have been caused. 

As health professionals, we take our role very importantly and fully support the advice of the Government and the ADA. The health of our patients and staff is of paramount importance to us. 

The majority of the Station Square Dental family will be taking a short break to stay at home with their families. At this stage, Ron and Priya would like to thank their fantastic team for all their support in providing exceptional care to our patients. Together we can all get through this and emerge from the experience with a new perspective.

We look forward to the future where we all smiling again.